Store guidelines
How your order is handled
Here is a plain summary of how we package, ship, and track orders, so you know what to expect from checkout to delivery.
Secure packaging
Orders are packed to protect each item in transit, using the materials suited to its size and form.
Delivery and tracking
Once your order ships, tracking details are shared so you can follow its progress to your door.
Order handling
Orders are reviewed and prepared in the order received, with clear policies covering handling and delivery.
Still have a question?
If a detail isn’t covered here, reach out through our contact page and we will help.